Knowledgebase
553 sorry, that domain isn't allowed to be relayed thru this MTA
Posted by Barry Tarbet on 21 July 2009 01:32 PM

Please try the following:

 

 

delete all emails in outbox

delete the email from your email program (ie outlook, select tools, account settings, account)

 

 

lets add email address back

 

select "new" to re-create the email address just deleted .. ie webmaster@myweb.com

 

if using outlook 2007 please select "manual configure server settings"

 

select internet email (pop3)

 

 

 

 

your name - Webmaster

email address - webmaster@myweb.com  

account type- pop3

incomming - mail.myweb.com

outgoing - mail.myweb.com

 

user name - webmaster@myweb.com

password - xxxxxxxxxx

 

 

select "more settings" or for those using older versions of outlook, select "advance settings" or select "server" tab depending on which outlook your using.

make sure "my outgoing server( SMTP ) requires authentication is enabled . click ok

 

 

if the option is available - click "test email account"

if successful click ok or finish

 

 

now lets test then email -

 

 

 

 

if you continue to receive the 553 sorry that domain isnt allowed to be relayed thru this MTA -

 

 

contact OccHosting Support

 

 

 

 

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