Knowledgebase: General QA
Help - I am locked out of my WordPress!
Posted by Barry Tarbet on 04 September 2009 12:47 PM

If you don’t remember your Admin password to your Wordpress blog
You can simply click the “Lost password” link on the admin page. 
This will send an E-mail to the address that is listed for the Admin. 

But what if you don't remember what E-mail address you used for the Admin?

You're OK as long as you have access to the database for your Wordpress install.

  • Login to the control panel
  • Select databases / mysql
  • Click on your wordpress database
  • Note the the name of the "Database users"
  • Click on "Built in phpMyAdmin control panel" this will launch the PhpMyAdmin
  • Enter the DB User and password - if you dont have this info ..
    submit a support ticket by going to http://www.OccSupport.com and include the Database your trying to access
  • Select the Wordpress database
  • All the tables in your database will appear. If not, click Structure.
  • Look for wp_users.
  • Click on the icon for browse.
  • Locate your Username under user_login
  • Click edit
Image #4
  • Your user_id will be shown, click on Edit
  • Next to the user_pass is a long list of numbers and letters.
  • Select and delete these and type in your new password.
  • Type in the password you want to use. Just type it in normally, but remember, it is case-sensitive.
  • In this example, the new password will be 'rabbitseatcarrots'
  • Once you have done that, click the dropdown menu indicated, and select MD5 from the menu.
Image #5
  • Check that your password is actually correct, and that MD5 is in the box.
  • Click the 'Go' button to the bottom right.
  • Test the new password on the login screen. If it doesn't work, check that you've followed these instructions exactly.
 

This has set your password back to password  Now you can login and change your password to something else.

You can also change the E-mail address of a user account using steps 1-5 above and just change the E-mail field instead of the password field.

This might be useful if you need to change the E-mail address of a user on you blog without changing their password.

 

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