Knowledgebase: General QA
How do I create an custom error page?
Posted by Barry Tarbet on 23 August 2006 06:54 AM

Use this utility to define what will be done if a requested page on your web site is missing or fails to open for any other reason. In order to specify your own ErrorDocuments, you need to be slightly familiar with the server returned error codes:

Successful Client Requests
200 OK
201 Created
202 Accepted
203 Non-Authorative Information
204 No Content
205 Reset Content
206 Partial Content Client Request Redirected

300 Multiple Choices
301 Moved Permanently
302 Moved Temporarily
303 See Other
304 Not Modified
305 Use Proxy Client Request Errors

400 Bad Request
401 Authorization Required
402 Payment Required (not used yet)
403 Forbidden
404 Not Found
405 Method Not Allowed
406 Not Acceptable (encoding)
407 Proxy Authentication Required
408 Request Timed Out
409 Conflicting Request
410 Gone
411 Content Length Required
412 Precondition Failed
413 Request Entity Too Long
414 Request URI Too Long
415 Unsupported Media Type Server Errors

500 Internal Server Error
501 Not Implemented
502 Bad Gateway
503 Service Unavailable 504 Gateway Timeout
505 HTTP Version Not Supported

To configure Error Pages within the control panel, do the following:

Select Quick Access in the Account menu. Click the Web Options icon, Click the Edit icon next to the domain you need to make changes to
On the Web Service page, scroll down to find the Error option, then click the Add icon on its right.

In the form that appears, enter the error document settings: Error Document Code: choose the one you need from the drop-down box. Message or URL: Enter the message the visitor will get or the URL of the page that the visitor will be taken to if the requested page is not found. Type: Specify if the text in the previous field must be treated as a URL (Redirect) or as a text message (Message).


If you need further assistance, please submit a support ticket, include the domain and details on how to create problem

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